Reservation Policy

1. A prepayment is required to make a reservation.
2. If the hotel is informed of cancellation more than 7 days before the date of arrival and approved by the hotel, the hotel processes the refund within 7-14 days. Cancellation fee and bank fee will be applied. Please contact LINE ID: @irabbithotel 
3. Reservations, canceled or amended within seven (7) days or less before the date of arrival will be nonrefundable.
4. Reservations that are made less than 7 days before the date of arrival will be non-refundable.
5. Please provide a damage deposit of 500 baht/room upon check-in by cash only. The guest will receive the damage deposit back when check-out.
6. The hotel check-in time is after 14.00 and check-out is before noon.
7. Early check-in and late check-out requests should be informed to the reception beforehand. All requests are subject to room availability.
8. In case of early check-in or late check-out, additional charges will be applied as 100 Baht/Hour/Room.  An over 15 minutes will be charged for 1 Hour. Late check-out after 16.00 will be charged for 1 day rate.
9. Breakfast is served daily from 07.00 until 10.00 o’clock.
10. Children under 6 years old are free of charge with an existing bed.
11. Any additional guests with no extra bed. The hotel will charge 300 baht/ person/ night including breakfast 
12. Extra Bed 400 baht/person/night including breakfast.
13. Guests with pets must make a reservation before check-in. We have a few rooms where pets can stay.
14. For further information or assistance guest may require, please contact 098-824-2424, LINE ID: @irabbithotel